About Us

We’re Locks&Loaded, a locksmithing company here in Durham, proudly serving our community and surrounding areas. We’re not a typical locksmithing company, though. We’re here to provide our customers with the quality both in workmanship and customer service they’ve come to expect from us. In fact, most of our business comes from past customer recommendations, and that’s a trend we aim to keep!

If you’ve found yourself in an emergency situation, then we recommend giving us a call as quickly as possible. We take huge pride in our callout times, always aiming to get to you within just an hour. So whether you’ve found yourself locked out of your home or commercial property, or need a lock changed, give us a call and we’ll send help right away. All of our engineers are, of course, fully licensed, qualified and insured so you can rest easy knowing that you’re receiving trustworthy service.

With fully equipped vans, armed with the latest and greatest that modern technology has to offer, we’re able to complete 99.9% of the work needed right there and then on our first visit. We know time is a valuable asset, so we strive to ensure that we get not only the job done right but also fast and efficiently.

Being in the business as long as we have, it’s vital that we work with suppliers that we know offer only the highest quality parts and affordable prices for our customers. Thanks to some of these relationships, we’re able to offer a fully comprehensive warranty on ALL of the parts we use. What does that mean to you? Well, in the unlikely event that something was to go wrong – we’ll put it right. Right away. No questions asked. That’s quality you can trust.

If you’re in need of some further questions answering, then why not give us a call today? Our customer service team is industry-leading in what they do. We take genuine pride in providing nothing but a 5* experience for every customer, no matter the size of the job. Or, if you’d like a no-obligation FREE quotation, then just pick up the phone!

Alternatively, you can leave your contact information on one of the forms on our website, and we’ll give you a callback the very same day!